Services Incident response

When the worst has already happened

Cybersecurity incident response in Haiti

When a breach or ransomware attack occurs, we help you contain it, understand what happened and restore your operations, with clear communication at every step.

Network cables plugged into a switch in a server rack

Why get support

In the first hours of an incident, bad decisions are costly: erased evidence, systems restarted too quickly, confused communication. Experienced support helps you keep a cool head and act in the right order.

We help you contain the incident, protect the evidence, investigate the origin and scope of the attack, then return to normal operation. At the end, you receive a debrief and measures to prevent it from happening again.

How it works

A simple, transparent process, with the scope and deliverables set out before we start.

  1. 1

    First contact

    We take stock of the situation and decide together on the first actions.

  2. 2

    Containment

    We limit the damage and protect the evidence for what follows.

  3. 3

    Investigation

    We look for the origin of the attack and determine what was affected.

  4. 4

    Recovery

    Return to normal, debrief and measures to prevent it from happening again.

Frequently asked questions

What should we do right away if we think we are under attack?

Disconnect the affected device from the network, without wiping it or deleting any files. Note what you observed (messages, time, behavior) and contact us.

Can you intervene remotely?

Depending on the situation, we work remotely or on site. We specify this from the first contact.

Can we prepare before an incident happens?

Yes. A security assessment and staff awareness training reduce both the likelihood and the impact of an incident.

Related services

Security assessment

A clear picture of your organization's security: access, backups, devices, practices and the most important risks. You get a simple report with prioritized actions that fit your means.

Learn more

Security awareness training

Practical sessions on the most common traps: fraudulent emails, passwords, personal devices, information sharing. No jargon, with examples drawn from situations your teams know.

Learn more

Let's talk about your needs

A free consultation, no obligation, to understand your situation.

Contact us